Cancellations: To best serve our clients and our staff, we require a minimum 24-hour notice via telephone or email to cancel or reschedule any appointment. If cancelled within that time frame there will be a 50% service charge. No shows and cancelations made within one hour of the service results in a 100% charge of the service booked. To ensure our cancellation policy is upheld, we require a credit card to book any appointment.  

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Kids & Pets: We kindly ask that you respect our no kids or pets policy while visiting our premises. This policy helps us maintain a comfortable and safe environment for all guests. Thank you for your understanding! 

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Service Adjustments/Product Returns: Any services needing adjusting are welcome. Please call within 10 days of your service and let us know how we can help. If you need to return or exchange a product please do so within 30 days of purchase.